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Vapi

AI Customer SupportVerified95% conf

AI-powered voice technology platform for customer support calls

vapi.ai

📍 San Francisco, CA

Verified Data

💰
Revenue$8M ARR

$8M Annual Revenue (Source: GetLatka, 2025/2026)

🚀
Funding$70.13M total funding, Series B

$70.13M Total Funding; Series B Stage (Source: Axios, TechCrunch, May 2026)

📊
Monthly Traffic2.5M visits/month

Approx. 2.5 million visits (Global Rank #30,390, March 2026)

👥
Users1 billion+ calls handled
🔗markets.businessinsider.com
🧑‍💻
Team Size~170 employees

~170 employees (Source: Enrichment API/LinkedIn estimate, 2026)

📈
Growth140% month-on-month traffic growth

140% month-on-month traffic growth; Surpassed 1B calls in May 2026 (Source: Semrush, CFOtech)

🏷️
StageSeries B (May 2026)
📅
Founded2021

Company Profile

ModelB2B SaaS
VerticalDeveloper tools, Customer support, Sales automation, Healthcare, Real estate
ClientsAmazon Ring
BuyersGlobal B2B tech-forward companies requiring low-latency voice AI solutions
PricingPay-as-you-go: $0.05/min platform fee, $10/mo per concurrency line

Contact

Strategic Analysis

Strategy

API-native platform targeting developers and enterprises with usage-based pricing model. Focus on low-latency voice AI infrastructure to power enterprise voice applications. Land-and-expand strategy through developer adoption and enterprise contracts.

Tactics

Pay-as-you-go pricing to reduce adoption friction. Direct sales to enterprise customers like Amazon Ring. Developer-first approach with API documentation and tooling. Competitive positioning against 40+ rivals through technical performance.

Competitive Positioning

Differentiates on low-latency voice AI capabilities, winning Amazon Ring contract over 40 competitors. Positioned as enterprise-grade infrastructure versus consumer-focused voice AI solutions.

Marketing Approach

Developer-focused marketing through API documentation and technical content. Enterprise sales for large contracts. Social media presence on Twitter for developer community engagement.

Notable

Won Amazon Ring contract over 40 competitors, reached 1 billion calls handled

🔗 Source ↗

Tech Stack

Ruby on RailsRuby on RailsReactReactNginxNginxCloudflareCloudflareStripeStripeSegmentSegmentApolloGitHubGitHubSalesforce

Recent News

Related AI Customer Support Companies

Discovery Sources

Signals

web traffic2.5M visits/month

Approx. 2.5 million visits (Global Rank #30,390, March 2026)

growth rate140% month-on-month traffic growth

140% month-on-month traffic growth; Surpassed 1B calls in May 2026 (Source: Semrush, CFOtech)

team size~170 employees

~170 employees (Source: Enrichment API/LinkedIn estimate, 2026)

user count1 billion+ calls handled🔗 source ↗
funding raised$70.13M total funding, Series B

$70.13M Total Funding; Series B Stage (Source: Axios, TechCrunch, May 2026)

revenue claim$8M ARR

$8M Annual Revenue (Source: GetLatka, 2025/2026)

trend indicatorVoice Technology🔗 source ↗
trend indicatorCustomer Support🔗 source ↗
trend indicatorSaaS🔗 source ↗
trend indicatorAI🔗 source ↗
team size100 employee🔗 source ↗

Evidence

techcrunch.com

Vapi's enterprise business has grown tenfold since early 2025.

markets.businessinsider.com

1 billion+ calls handled