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Observe.AI

AI SaaSVerified80% conf

AI-powered platform for click fraud detection and ad spend recovery

observe.ai

📍 Redwood City, CA

Verified Data

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Est. Revenue$20M-$50M ARR

Based on $213M total funding including $125M Series C, 350+ enterprise customers, processing 5M daily interactions, and typical B2B SaaS metrics for companies at this scale and funding stage

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Funding$213M total funding, $125M Series C (April 2022)

The company has secured a total of **$213.00M** in funding, with its latest round being a **$125 million Series C** in **April 2022**

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Users350+ enterprise customers

The platform is trusted by over **350+ enterprises** [2][3], processing over **5 million interactions daily**

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StageSeries C (April 2022)
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Founded2017

Company Profile

ModelB2B SaaS
VerticalContact centers, Financial services, Healthcare, Insurance
ClientsDailypay, Affordable Care, Pearson, Concentrix, Cox Automotive, Asurion
BuyersEnterprise contact centers, business process outsourcers, and regulated industries such as financial services, healthcare, and insurance
PricingSubscription SaaS model with modular pricing

Contact

Strategic Analysis

Strategy

Targets enterprise contact centers and regulated industries with AI-powered agent performance optimization. Focuses on B2B SaaS model serving large enterprises that process high volumes of customer interactions. Emphasizes integration capabilities with existing contact center infrastructure to drive adoption.

Tactics

Modular subscription pricing to allow customized deployments. Built 250+ pre-built connectors and APIs for seamless integration with existing systems. Processes over 5 million daily interactions to demonstrate scale and reliability to enterprise prospects.

Competitive Positioning

Positions as enterprise-grade solution for large contact centers and regulated industries requiring compliance and scale. Differentiates on integration breadth with 250+ connectors and ability to process millions of daily interactions. Targets enterprises over smaller contact center solutions.

Marketing Approach

Enterprise sales motion targeting large contact centers and BPOs. Focuses on demonstrating ROI through specific metrics like 95% containment rates and $500K revenue increases. Leverages case studies from notable customers like Cox Automotive and Asurion to build credibility.

Notable

Processes over 5 million interactions daily, integrates with 250+ contact center and CRM systems

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Discovery Sources

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Signals

trend indicatorReal-Time Data🔗 source ↗
trend indicatorEnvironmental Monitoring🔗 source ↗
trend indicatorGeopolitical Simulation🔗 source ↗
trend indicatorAI🔗 source ↗
pricing present$8.25/mo🔗 source ↗
trend indicatorEnvironmental Insight🔗 source ↗
trend indicatorReal-time Monitoring🔗 source ↗
trend indicatorAI🔗 source ↗
trend indicatorAnalytics🔗 source ↗
trend indicatorGlobal Events🔗 source ↗
funding raised$213M total funding, $125M Series C (April 2022)

The company has secured a total of **$213.00M** in funding, with its latest round being a **$125 million Series C** in **April 2022**

web traffic148,277 visits/month

Their estimated monthly website traffic, as of February 12, 2026, is 148,277 visits

growth rate155% increase in net new bookings, 33% rise in contact center agents, 187% increase in customer interactions analyzed (H1 FY2024)

In the first half of their fiscal year ending July 31, 2024, Observe.AI achieved significant growth, including a 155% increase in net new bookings, a 33% rise in the number of contact center agents using their platform, and a 187% increase in the volume of customer interactions analyzed

user count350+ enterprise customers

They serve over 350+ enterprises globally

funding raised$213M total funding

the company has raised a total of $213 million in funding

team size251-500 employees

currently employs between 251-500 people

user count350+ companies

They serve over 350+ companies globally

funding raised$125M+ including Series C

Observe.AI has raised at least $125 million in funding, including a Series C round announced on April 12, 2022

trend indicatorDeep Learning🔗 source ↗
trend indicatorCall Center Automation🔗 source ↗
trend indicatorSoftware🔗 source ↗
trend indicatorSpeech Recognition🔗 source ↗
trend indicatorNatural Language Processing🔗 source ↗
trend indicatorArtificial Intelligence🔗 source ↗
trend indicatorAnalytics🔗 source ↗
trend indicatorEnterprise Software🔗 source ↗
trend indicatorSales🔗 source ↗
trend indicatorSaaS🔗 source ↗
trend indicatorEarly Stage🔗 source ↗
trend indicatorYC Funded🔗 source ↗
trend indicatorTop Investors🔗 source ↗
trend indicatorScale Stage🔗 source ↗
trend indicatorB2B🔗 source ↗
team size500 Employee🔗 source ↗
funding raisedYC🔗 source ↗
customer count claim160 customers🔗 source ↗

Evidence

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